ALAT 5.0.1

ALAT stands as Nigeria's pioneering fully digital banking platform, serving millions of users who rely on its efficient, reliable, and secure services tailored to support their daily financial activities. Since its inception in 2017, ALAT has continually expanded its offerings to meet the evolving needs of its diverse customer base, aiming to enhance financial inclusion and user convenience.

What can you do with ALAT:

• Access a variety of financial products including travel bookings, deals, discounts, rewards, affordable insurance plans, low-interest loans, personal and group savings options, healthcare services, and more.
• Log in effortlessly using biometric options such as Touch ID or Face ID, or with a secure password.
• Maintain control over your finances by scheduling bill payments, monitoring pending transactions, checking balances, tracking expenses, and gaining insights into your spending patterns.
• Set up direct debits and standing orders without complication.
• Conduct seamless transfers and payments both locally and internationally.
• Receive funds in Naira or foreign currencies from anywhere in the world.
• Receive instant notifications to stay informed about all account activities.
• Create or reset your PIN conveniently whenever necessary.
• Manage your cards by requesting new ones, reporting lost or stolen cards, freezing cards on suspicion of fraud, or ordering replacements with ease.
• Review transaction histories and generate account statements efficiently.
• Update your contact information swiftly to ensure continuous communication and access to services.

Our journey has been marked by continuous improvement and innovation to provide an extensive digital banking experience that adapts to users’ needs across various financial facets.

Explore additional features:

1. Access exclusive deals and discounts from leading brands to maximize value.
2. Create and manage multiple accounts effortlessly, including standard and specialized accounts such as Domiciliary and kids' accounts (Royal Kiddies for ages 0-12, ALAT Xplore for teens 13-17).
3. Obtain tailored low-interest loans subject to applicable terms and conditions.
4. Pay utility bills—including electricity and cable—in a flexible manner to ensure timely payments.
5. Save individually or collaboratively using ALAT Goals—making saving both simple and social.
6. Utilize virtual and physical debit or credit cards that prioritize security for online and in-store transactions.
7. Book flights and access affordable insurance plans through integrated services like “Travels” and “Insurance.”
8. Benefit from customized customer support designed to address specific needs effectively.

Security is paramount at ALAT. The platform employs high-level encryption to safeguard users’ data and funds. Additional security measures include:

• Deposit insurance coverage by the Nigeria Deposit Insurance Corporation (NDIC).
• Advanced transaction screening using proprietary systems and international databases to prevent sanctions violations, money laundering, and fraud.
• Compliance with global and local standards, verified through certifications such as PCIDSS for card security and recognition by the National Information Technology Development Agency (NITDA) for adherence to Nigeria’s Data Protection Regulation (NDPR).
• A dedicated team overseeing fraud prevention through real-time transaction monitoring, suspicious activity detection, account freezing when necessary, thorough investigations, and responsive reporting.

For assistance or engagement opportunities, customers are encouraged to contact us via:

• Helpline: 07000PURPLE (07000787753)
• Email: [email protected]
• Website: https://wemabank.com/

You can also stay connected by following us on social media platforms including Facebook, Twitter, Instagram @wemabank & @alat_ng; TikTok @wemabank for updates, features, and community interaction.